Contact
Talk to us about your day ashore
The quickest way to a useful answer is an enquiry with your port, date and ship times. We reply with a suggested itinerary and a quote.
Before you write
Common questions
How does port pickup work?
Your guide meets you at the port once your ship has cleared passengers to go ashore. Because terminals and disembarkation procedures differ by port and ship, the exact meeting point, timing and how to recognise your guide are confirmed in writing with your itinerary.
What happens if my ship arrives late?
Ship timings can change. When you enquire, we ask for your scheduled arrival and all-aboard times so the itinerary can be planned around them. How a late arrival or a changed schedule is handled, including any changes to the itinerary or the price, is set out in the terms confirmed with your quote.
How much time do I need ashore?
It depends on the excursion. Alexandria city tours fit shorter calls, while Luxor from Safaga or Cairo and Giza from Alexandria or Port Said need a long day. Each excursion page lists an estimated duration, and you can check it against your arrival and all-aboard times. We confirm feasibility before quoting.
Are the excursions private?
Our itineraries are planned as private excursions for your own group, with your own vehicle and guide. Stops can be adjusted to your interests when you enquire.
Can you accommodate limited mobility?
Tell us about any mobility needs when you enquire. Each excursion page describes the walking and terrain involved, and we will advise honestly on what is comfortable, suggest alternatives, and confirm any arrangements, such as wheelchair availability, in writing.
Is a long excursion suitable for children?
Families are welcome to enquire. Several itineraries involve long drives, so let us know your children's ages and we can suggest a pace, breaks and sites that suit them. Child seats and any child pricing are confirmed with your quote.
How do payment and cancellation work?
Payment methods, deposit requirements and the cancellation policy are confirmed in writing with your quote, before you commit to anything. Submitting an enquiry does not create a booking or any obligation to pay.
